Help and Support

Support Resources

If you're having problems and you can't find the answer in our support pages, please use one of the methods below to get help:

By Email: support@webequip.co.uk (will be picked up out of hours)
By Phone: 0114 345 0344

Or fill out the contact form below and we'll get right back to you.

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tick Email Settings
Your account comes with extensive email facilities, here's everything you need to know about how to get the most out of them..

EMAIL SETTINGS FOR OUTLOOK etc.
POP3 Server name: mail.yourdomain.tld
SMTP Server Name: mail.yourdomain.tld
POP3 Account Name: Your full email address
POP3 Password: As defined via control panel

tick Support Videos
Here are some quick tutorial videos taking you through various tasks step-by-step. they don't take long to watch, and it's almost as good as sitting next to somebody whilst they do it!
Webmail: Using your email whilst away from your computer.
Setting up a new email address which doesn't currently exist.
Setting up an email address in Outlook 2007.
Using Google Mail to get your emails.


tick Webmail Access
You can access and use your email accounts from anywhere in the world as long as you have an internet connection. Your personal webmail server is at http://webmail.yourdomainname.tld. E.g: http://webmail.webequip.co.uk will take you to our own webmail server. If for some reason your webmail server isn't working, you can try: http://www.outitgoes.com/.

tick Control Panel Access
Here's where you can set up new email addresses, change passwords, set forwarders up, and manage your spam filter settings. Your personal control panel is at http://cp.yourdomainname.tld. E.g: http://cp.webequip.co.uk will take you to our own control panel login screen. If for some reason your own control panel isn't working, you can always try: http://extendcp.co.uk/.

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