Live System Status

System status announcement: Wed, 01 Sep 2010 16:33:47 +0100

Date : Wed, 01 Sep 2010 16:33:47 +0100
Description : Some customers with Exchange mailboxes will currently be unable to connect to retrieve their mail.

Our engineers are currently investigating.

This issue is now resolved.
Status of this entry is Closed

System status announcement: Wed, 01 Sep 2010 13:48:40 +0100

Date : Wed, 01 Sep 2010 13:48:40 +0100
Description : Customers may find they are unable to login to our Webmail or SiteBuilder service at present. Our engineers are working to resolve this issue as a priority.

This issue is now resolved.
Status of this entry is Closed

System status announcement: Wed, 01 Sep 2010 07:12:28 +0100

Date : Wed, 01 Sep 2010 07:12:28 +0100
Description : Customers are unable to retrieve new mail from their inbox. Email is being queued for delivery and no messages will be lost as a result of this issue. Our engineers are investigating the cause as a priority and we apologise for any inconvenience caused.

Update 09:00 - Our engineers have identified and resolved the issue, and email is now being delivered. However there will still be some delays until all queued emails have been sent.

Update 09:30 - All queued mail has been delivered and normal service has resumed.
Status of this entry is Closed

System status announcement: Sun, 29 Aug 2010 10:42:45 +0100

Date : Sun, 29 Aug 2010 10:42:45 +0100
Description : Some customers may currently be experiencing a delay with incoming emails. Engineers are investigating this issue.

Problem resolved 11:55. Mails will now queue as normal.
Status of this entry is Closed

System status announcement: Mon, 23 Aug 2010 15:49:53 +0100

Date : Mon, 23 Aug 2010 15:49:53 +0100
Description : Our engineers will be conducting maintenance to our shared hosting network on Thursday 26th August between 00:00 and 00:45. As a result of this work a small proportion of customers may find their websites become unavailable for no more than 5 seconds. We apologise for any inconvenience caused.

00:50 - This maintenance is now complete.
Status of this entry is Closed

System status announcement: Sun, 22 Aug 2010 10:47:25 +0100

Date : Sun, 22 Aug 2010 10:47:25 +0100
Description : Control Panel Email settings are currently unavailable.

Engineers are working to resolve this issue.
Status of this entry is Closed

System status announcement: Thu, 19 Aug 2010 17:32:35 +0100

Date : Thu, 19 Aug 2010 17:32:35 +0100
Description : Our engineers will be conducting maintenance to our network on Saturday 21st August between 00:00 and 01:30. During this work customers will loose connectivity to our services for two periods of between one and five seconds. We apologise for any inconvenience caused.

02:20 - This maintenance is now completed.
Status of this entry is Closed

System status announcement: Wed, 18 Aug 2010 11:52:10 +0100

Date : Wed, 18 Aug 2010 11:52:10 +0100
Description : Webmail access is currently unavailable.

In addition some customers may be experiencing reduced performance when accessing their Advanced or Standard mailboxes.

Engineers are currently investigating.

Update: Webmail access has been restored, however customers may continue to experience some disruption to the performance of this service.

Work to resolve this issue is ongoing.

This issue is now resolved.
Status of this entry is Closed

About this and other RSS feeds

This is what is called an RSS feed provided by the support staff at the datacentre we use. Simply put, they regularly update a file on their server and we fetch it to put on our website. It's all to do with something called XML, and you can use it to great advantage on your own website.

There are thousands of articles on the internet about what RSS feeds are, just Google it and see, but to try and simplify matters, RSS feeds allow you to put up-to-the-minute content from another website on your website. So, why is it useful?

Well firstly, and very importantly, it means you can provide your visitors with the latest information from another website. So you might run an amateur football club website which not only contains all the news and results from your club, but also includes a premiership RSS feed giving the results from the Premiership. I hate football, it's just an example!

Secondly, it offers you a way of providing something which search engine bots love.. Up to date RELEVANT content.

You'll find many site provide RSS feeds. If we were a bit more prolific with our news section, and we thought somebody might be remotely interested, we could provide an xml file of our news for you to pick up so you could always receive the latest action from Web Equip!! How cool would THAT be??

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